My order is late, missing or some items have not arrived

My order is late, missing or some items have not arrived

Please refer to your order despatch confirmation email for the individual parcel tracking numbers of each item you have ordered. This should provide the information that you require on the reason for the delay and a new expected time of delivery.

If you still require assistance, please complete the form and we will investigate with our carriers and come back to you as soon as we have more information from them.